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  3. Technology Resources for MSD Staff

Technology Resources for MSD Staff

Please visit our Staff Portal for full access to all technology resources and support materials.

If you are experiencing difficulty with accessing the Staff Portal, the directions and links below may be helpful.

Please note: The links contained on this page are only accessible by staff members.

  • Please submit a support ticket in Incident IQ for any technology-related assistance or issues.

  • Your service/asset tag number will be seven digits long, all numeric or alpha-numeric. Here are some examples of what your service/asset tag might look like:

    Two labels with barcodes and text, one for Mukilteo School District No. 6 with a Microsoft logo, and the other for Mukilteo School District with a service tag, express code, and warranty date.

    Here are some examples of where you might be able to find your service/asset tag on your device:

    Surface Tablets Chromebooks & Laptops Computer Tower (newer models) Computer Tower (older models)
    Under the kickstand On the bottom  On the side  On the top
    A silver laptop with a kickstand extended, revealing a barcode sticker. The bottom of a black laptop with a serial number sticker and ventilation grilles. A black computer tower with a white label displaying information about the device. A close-up of a black desktop computer with a label on the side that reads 'Optiplex 780'.

    If your device does not have a service or asset tag number, please contact Technology at extension 1207 for help. 

  • Method One: Change on District Device

    If you have a district-provided mobile device (e.g., Surface tablet or laptop), you can change your password directly on your device.

    • Log in with your username and current password.
      • If your password is expired, you’ll be prompted to change it.
    • If your password is not expired, follow these steps to change it manually:
      1. Press Ctrl + Alt + Del on your keyboard.
      2. Select Change a password from the menu.

    Follow the prompts to complete your password change.

    A computer screen shows a menu with the option to change a password, highlighted in red. A keyboard with the Enter and Ctrl keys highlighted in red is shown below.

    Method Two: Change Using the Update Password Page

    1. Visit the update password page.
    2. Enter your full username@mukilteo.wednet.edu, your old password, and your new password, and confirm your new password.
    3. Submit to set your new password.

    This will update your password on Clever, Google, Office 365, Qmlativ, and any other sites that you access using your Mukilteo School District login information.

    Important: If you changed your password using this method on your District device, you should sign out and back in with your new password.

    		      A webpage for the Mukilteo School District, showing a form to update a password.